Data privacy statement

In this privacy policy, you will learn which regulations the Testando GmbH to handle personal data in a responsible manner and how we can improve our services and the statutory data protection guidelines, in particular with regard to European General Data Protection Regulation (GDPR), implemented in Testando GmbH are.

The confidential handling of personal data and the protection of this data is for Testando GmbH, Schellingstraße 109a, 80798 Munich, Germany (in the hereinafter "Testando", " we", " our" or " us") a request with top priority. For this reason, Testando takes extensive technical and organizational measures to ensure the protection of customer data and tester (both also referred to below as "Users") and to ensure a prevent unauthorised use of the data. Personal data is collected by Testando only in accordance with the provisions of applicable data protection law processed.

The following explanations clarify the nature, scope and purpose of the collection, use and processing of data in connection use of the services on the domain testando.de. Furthermore, we will inform you about your existing rights to information, objection and deletion of your personal data.



Principle for handling personal data

Personal data

Personal data in the sense of the European General Data Protection Regulation (in the hereinafter "GDPR") is information which enables a natural person to identifiable, i.e. information that can be traced back to a natural person can be. This includes in particular first name, surname, address, e-mail address and telephone number. But also IP addresses and cookies are personal data, provided that they are not anonymised and are not related to a person are traceable.

Data collection

Personal data is only collected and stored by us in order to successful processing of mystery tests and our tool for to further optimise and disseminate information to users. Data is collected by Testando is always treated confidentially. If we collect data, this is done - analogous to the principle of the GDPR - according to the principle of explicit consent of our users, the contractual enforcement (e.g. of a claim), the legal necessity or, after extensive consideration of Testando's interests with the interests of our users and other affected persons, who, for example simply surf on the Testando pages or call us by phone in contact.

Age restriction

Our websites are for persons from the age of 16 years. Therefore Testando may not knowingly collect personal information about children under the age of 16. If you learn that your child has given us their information without has provided his or her consent and he or she is younger than 16 years of age years, please let us know via datenschutz@testando.de with so that we can remove information from our systems.

Data officer

Responsible person in the sense of the GDPR, i.e. the person responsible for processing of personal data is Testando GmbH, Schellingstraße 109a, 80798 Munich, Germany.

What data does Testando collect?

Personal data

When you visit our websites, we may collect the following categories of personal data, that you provide us: name; e-mail address; postal address; telephone number (including your mobile phone number); bank account details (for reimbursement of your expenses); demographic information; primary test city; marketing responses; photos of your tests (if you take photos during your tests); account settings; a password; connection information from people you advertised as testers; contact requests, which you can send via our websites in the contact form or by e-mail; any other information you provide on our websites; and any other information that you may wish to disclose to possibly about itself or about others to our web pages send or on which you allow us to access via third-party platforms.

Sensitive personal data

We do not actively collect any personal data that is considered sensitive personal data apply in the same way as health-related data. Our web pages however, contain text fields that are designed to allow you to enter certain enter information about yourself or your testing experience Please note that the information you voluntarily enter in these fields for us or for third parties (our customers), to whom we may pass on your test results, may reveal certain information which, according to be considered sensitive personal information under the applicable law can.

Device information

When you visit our web pages or communicate with us (for example by e-mail), some information is automatically collected from devices (e.g. mobile phone, computer, laptop, tablet), which you use to visit our websites or to download information from our such as information on the operating system, retrieval times, the time of access, the browser (e.g. type, language and history), to settings and other information about your device that we use to provide the services, or on any other way as described in this privacy policy. We collect also information about your use and activity on our websites, by we use certain technologies, such as cookies and other technologies

Data collection for Google Analytics

Cookies are also set for Google Analytics and Google AdWords. Google Analytics is a website analysis service that is available on most Internet sites and is also used by Testando and is able to communicate with the website operator are to record the behaviour of users on their own websites and to be evaluated. Google uses three cookies to differentiate between users, which once for 2 years, once for 24 hours and once only 1 minute in the browser can be saved.
The purpose of using Google Analytics by Testando is to further optimize the own website for the users. So is e.g. for Testando it is important to determine that and whether users on a certain page of your own Internet page always only briefly or immediately again jump off, while the users on other pages of their own website stay longer. Also of interest for Testando is whether users are repeat users or new users and whether Testando is able to to establish a user connection. Testando evaluates this data anonymously, i.e. Testando is not able to trace data back to specific users. The surfing of users on testando.de therefore remains completely unaffected for Testando. anonymously. Google Analytics, on the other hand, stores user data itself in order website operators these evaluations and reports on the use and the behaviour of users. Google Analytics thereby records the IP address of the user as well as access times, the place from which a user access to our website, the frequency of access and the Internet page on which the user was previously. Data that Google Analytics will be stored in the United States of America and Google may pass on this data to third parties. The operating company of the Google Analytics component is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

You can disable the use of the DART cookie on this Google https://policies.google.com/technologies/ads?hl=en website.

Data collection for Google AdWords and AdSense

Google also uses a so-called conversion cookie to store billing information via the advertising tool Google AdWords. AdWords is an advertising tool with the advertiser on the website of the search engine of Google Ads which they pay per click of each user. Testando sets AdWords to attract visitors who come to the search engine page of Google, enter a search term that fits into the product range of Testando falls.
Google AdWords requires the IP address of a user as well as time and place, to enable advertisers to provide statistics on the success of ads, e.g. whether an advertisement on Google leads to a successful ad at Testando or a registration of a worker has led or not. In addition, Google can use the collected user data to detect mis-clicks, computer-controlled or diagnose abusive multiple clicks, which are Advertisers would mean high costs paid per click. The Conversion cookie is automatically deleted by Google after 30 days.
Data that Google AdWords collects are stored in the United States of America and Google may pass this data on to third parties. The operating company of the Google Analytics component is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. You may refuse the use of the DART cookie by visiting this Google https://policies.google.com/technologies/ads?hl=en.

Location information

When you use our website, we may use your generic location (information the primary test city) or, with your consent, precise geographical location data from you. We can use this information for example if you select locations for a test search or your test city in Enter your account profile.



How and why Testando uses this data?

We may use your information for the following purposes to provide you with the services, to provide products and functions offered on our websites, which are and to respond to your requests, such as availability of rooms, guest list reservations, etc.; to make reservations with you via your account or the use our websites, services, products and/or features; to communicate respond to or follow up on your comments and questions and otherwise available to our service team; to provide you with special offers and (e.g. increased reimbursement rates) and other advertising messages; to to operate our websites, products, services and functions and to improve; to personalize your experience on our websites, as through search results and by displaying relevant advertising; to statistical analyses; to protect against fraudulent, unauthorised or unlawful to protect, investigate and prevent illegal activities; to protect our to comply with policies, procedures and legal obligations; and in any other way, provided that you have given your consent and/or it has been is required or permitted by applicable law.

If you do not provide us with certain of your information, we may be able to track the not fulfill the purpose of the data collection, as responding to your requests or provide you with our websites.

Combined information

We may share your personal information with device information and location information (if necessary with your consent) in order to serve you personally, as well as to provide you with a personal to supply product according to your preferences or restrictions or for advertising or for the purposes of targeted advertising. If we do this in this way personal information, device information and location information we take all the safeguards that are available in this privacy policy for your information to be provided.

Electronic messages

In accordance with the above purposes, we may communicate with you via electronic messages communicate, like e-mail, whatsapp messages or mobile push notifications, for example to provide you with information about our products and services send services, including test acceptance confirmations, default notifications on tests and evidence, technical notes, updates, security alerts and messages about support and administration.

Aggregated information

We may collect personal information collected from you and other users and equipment information and location information (as far as it is possible to obtain required with your consent) to aggregate general statistics to produce that are not related to you or any other specific user, and that are not can be traced and with which we endeavour to provide you with a better experience, to improve our services, and to analyse and understand how our websites and products are used.

Storage

We will store your information for the time necessary to the purposes set out in this privacy policy and to achieve the comply with applicable law.



How does Testando share this data?

Information given to customers (restaurants, hotels, etc.) and their associated companies.

If you submit a test via our web pages, we do not transmit personal, device or location data. The information can be include the following: age, sex, time and date of visit, Number of persons during the test execution, amount of the paid costs on site, hospitality receipts, hotel bills, information or comments that you may have (where appropriate) and, in certain cases, a decision to send a Pseudonym, which does not allow any conclusion to be drawn about your actual identity lets.

We will not link your test reports with any other information, by which you can be identified, but a customer may on the basis of your visiting time, the number of people testing or information on Invoices (e.g. hospitality receipt) determine who you are.

Other sharing

We do not share your information with any other third parties, except for the following receiver:

  • We may provide information to external providers, consultants or pass on other service providers who perform tasks on our behalf (e.g. hosting or operating our websites, data collection, reporting, ad response measurement, web page analysis, data analysis, e-mail sending). We do not authorize these third parties to use your information for any purposes other than those for which they were provided, and we do not authorise these third parties to disclose this information to unauthorised parties. We require these third parties to make reasonable Take security precautions to protect your information from unauthorized access or unauthorised processing.
  • We may disclose your information to authorities, courts, governmental agencies and other third parties, if we assume that this is necessary in accordance with the applicable law, regulation or legal process is permissible, necessary or consistent with the interests, rights and/or the property of Testando or others to defend or respond to emergencies.
  • We may disclose your data to a third party if we have our all or part of our company or our assets in the in connection with or in the course of negotiations on a merger, a financing, a takeover, a bankruptcy, a liquidation, a Sell a transaction or process to another company, transfer, dispose of or disclose to it
  • We may use aggregated statistical information to improve the quality of the services offered on our website. We can search for aggregate or anonymized information at our discretion to pass on to third parties.
  • We may process your data in any other way that you instruct us to or to which you have consented.



What are your rights?

As far as a concrete element of our processing of your personal data is concerned data is based on your consent, you can withdraw this consent at any time. with effect for the future. Such a revocation will not influence on the lawfulness of the processing before the revocation of the your consent.

If you consent to the processing of your personal data based on lawful interests and there is no direct mechanism for you to oppose them is available, please contact info@testando.de.

If you do not provide us with certain personal data, we can may not fulfil the purpose for which the information was requested, such as to answer your inquiries or to make our web pages available to you for the purpose of put. However, unless otherwise stated, it does not have any legal consequences if you do not use your personal data for the purpose of make available.

Below is information about additional rights that you may need to within the framework of the applicable law.

Access

You can request a confirmation from us as to whether we have process personal data or not. If so, you may request a copy of your personal data, which we will make available to you free of charge together with information on said processing, such as the purpose of the processing and the categories of personal data concerned Data. However, this is not an absolute right and the interests of others individuals may be able to restrict your access rights under certain circumstances. For more copies, we may charge a reasonable fee based on the administrative costs. We may refuse excessive requests, in particular repeated requests.

Correction

You can store some of your personal data in your Testando account edit. You can also ask us to process your personal data in to amend, update or correct certain cases, in particular if they are incorrect.

Deletion

You can request the deletion of your personal data either at the email: datenschutz@testando.de or do it yourself under menu "My TESTANDO --> Delete account".
Please note that we may require certain information for need to keep records or to carry out transactions, which you have initiated before your request, or for any other purpose, to the extent required or permitted under applicable law.

Restrict processing

You can ask us to stop processing your personal data at certain circumstances, such as when your personal data is stored in our are incorrect or are stored illegally.

Data portability

You can request a copy of the personal data that you have provided us with in a structured, generally used and mechanically readable format and you may have the right to send this data to us in a readable to transfer another unit.

Objection

Under certain circumstances you may be prevented from processing your personal data based on reasons relating to your individual case, for example for direct marketing. If you have a right of objection and from this use, your personal data will no longer be used for the purpose of processed by us for such purposes, unless there are compelling legal reasons for not doing so reasons for processing which have priority or if other appropriate conditions exist under applicable law.

If you do not wish to receive marketing and promotional emails from Testando, you can opt-out of receiving them in of the e-mail click on the "Unsubscribe" link to send marketing e-mail- to cancel communications. If you have a Testando account, you can You can also deselect marketing emails in your account settings. Alternatively you can You agree, to the extent that applicable law permits the receipt of marketing and promotional e-mails mails your prior consent requires, decide to give your consent not to grant. Please note that even if you decide to unsubscribe from marketing messages, we may be able to offer you still need to send messages related to services, such as Test acceptance confirmations, reminder messages or refund messages Confirmations. You can control the use of cookies yourself by settings in each Internet browser and the use of cookies, and the use of by the settings permanently contradict. In the case of deletion of cookies not all services and websites of Testando in their entirety available.

In addition, users can use a browser add-on disable Google Analytics JavaScript (ga.js, analytics.js, dc.js) and thus prevent Google Analytics from using your data. Find this add-on users on the site https://tools.google.com/dlpage/gaoptout?hl=en.

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